Health Care Enrollment To receive health care, veterans generally must be enrolled with VA. A veteran may apply for enrollment at any time. Veterans do not have to be enrolled if they: (1) have a service-connected disability of 50 percent or more; (2) want care for a disability, which the military determined was incurred or aggravated in the line of duty, but which VA has not yet rated, during the 12-month period following discharge; or (3) want care for a service-connected disability only. You can obtain assistance from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web additional information on enrollment, including enrollment forms and on-line applications can be found on the World Wide Web (www.va.gov/elig/)
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Recent changes to VA Health Care Services The Veterans´ Millennium Health Care and Benefits Act of 1999 authorized VA to place Combat Wounded, Purple Heart recipients into Priority Group Three unless they are otherwise eligible for a higher Priority Group. It also authorized VA to expand long-term care services and to reimburse emergency treatment expenses for certain enrolled veterans. Recent changes have also increased benefits for certain Filipino veterans. . You can obtain assistance from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387, to obtain the latest information.
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Nursing-Home Care Nursing care in VA or private nursing homes may be provided for veterans who are not acutely ill and not in need of hospital care. VA will provide needed nursing-home care to any veteran in need of such care for a service-connected disability, and to any veteran who needs such care and who has a service-connected disability rated at 70 percent or more. In addition, if space and resources are available, VA may also provide VA nursing-home care to other veterans. Veterans who have a service-connected disability are given first priority for nursing-home care. Portions of the nursing-home care program may change as a result of legislation. You can obtain assistance from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387, to obtain the latest information.
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Domiciliary Care Domiciliary care provides rehabilitative and long-term, health maintenance care for veterans who require minimal medical care but who do not need the skilled nursing services provided in nursing homes. VA may provide domiciliary care to veterans whose annual income does not exceed the maximum annual rate of VA pension or to veterans the Secretary of Veterans Affairs determines have no adequate means of support. This program may change as a result of legislation. You can obtain assistance from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387, to obtain the latest information.
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Outpatient Pharmacy Services Outpatient pharmacy services are provided free to: (1) veterans with a service-connected disability of 50 percent or more; (2) veterans receiving medication for treatment of service-connected conditions; (3) veterans whose income does not exceed the maximum VA pension. Other veterans will be charged $7 for each 30-day or less supply of medication. As a result of recent legislation, the copayment amount may change, and VA may implement maximum monthly and maximum annual copayment amounts for veterans with multiple outpatient prescriptions. You can obtain assistance from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387, to obtain the latest information.
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Registry Programs VA has developed databases called registries to help analyze the type of health conditions being reported by veterans who served in the Gulf War (August 2, 1990 to a date not yet established), claim exposure to Agent Orange during the Vietnam War (between 1962 and 1975), served in Korea in 1968 or 1969, claim exposure to atomic radiation, or were treated with nasopharyngeal (NP) radium during military service. These veterans are provided with free, comprehensive medical examinations, including laboratory and other diagnostic tests deemed necessary by an examining physician to determine health status. Eligible veterans do not have to be enrolled in VA health care to participate in registry examinations. Examination results, along with reviews of the veterans´ military service and exposure histories, are entered into the registries. Registry participants are advised of the results of their examinations in personal consultations and by letters. Veterans wishing to participate should contact the Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or contact the nearest VA health-care facility for an examination. VA operates a toll-free hotline at 800-749-8387 to inform Gulf War veterans about VA programs, their benefits and the latest information on Gulf War Era benefits.
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Gulf War, Agent Orange and Ionizing Radiation Treatment VA provides treatment to any Gulf War veteran who has a medical condition that may be the result of Gulf War service. A veteran who, while serving in Vietnam, may have been exposed to dioxin or to a toxic substance in a herbicide or defoliant used for military purposes, is provided medical treatment by VA for conditions possibly related to such exposure. Health-care services also are available for medical conditions VA recognizes as possibly related to a veteranīs exposure to ionizing radiation from the detonation of a nuclear device in connection with nuclear tests (between 1945 and 1962), or with the American occupation of Hiroshima and Nagasaki, Japan, during the period beginning Sept. 11, 1945, and ending July 1, 1946; or internment as a prisoner of war in Japan during World War II which VA determines resulted in exposure to ionizing radiation, or treatment of any cancer of the head or neck which VA finds may be associated with the veteranīs receipt of NP radium irradiation treatments while in the active military. You can obtain assistance from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387, to obtain the latest information.
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Alcohol and Drug-Dependence Treatment Veterans eligible for VA medical care may apply for substance abuse treatment. You can obtain assistance from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387, to obtain the latest information.
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Home Improvements and Structural Alterations The Home Improvements and Structural Alterations program provides funding for eligible veterans to make home improvements necessary for the continuation of treatment or for disability access to the home and essential lavatory and sanitary facilities. Home improvement benefits up to $4,100 for service-connected veterans and up to $1,200 for nonservice-connected veterans may be provided. You can obtain assistance from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387, to obtain the latest information.
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Prosthetic and Sensory Aid Services VA provides medically prescribed prosthetic and sensory aids to eligible veterans. These aids include artificial limbs, hearing aids, communication aids, eyeglasses, orthopedic braces and shoes, wheelchairs, crutches and canes. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387.
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Services and Aids for Blind Veterans Blind veterans may be eligible for services at a VA medical center or for admission to a VA blind rehabilitation center. Services are available at all VA medical facilities through the Visual Impairment Services coordinator. In addition, blind veterans entitled to receive disability compensation may receive VA aids for the blind. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387
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Readjustment Counseling Readjustment counseling is provided at community-based Vet Centers to help veterans resolve psychological war trauma and to help them achieve a successful post-war adjustment to civilian life. Assistance includes group, individual and family counseling. Eligible for counseling are veterans who served on active duty in a combat theater. Veterans who served during the Vietnam Era, but not in the Republic of Vietnam, are also eligible, provided they have requested services at a Vet Center before January 1, 2004. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387
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Psychological Readjustment Services Psychological readjustment problems include post traumatic stress disorder, or PTSD. This refers to such symptoms as nightmares, intrusive recollections or memories, anxiety or sudden reactions following exposure to traumatic wartime conditions or for trauma due to sexual assault or harassment while on active duty. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387.
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Merchant Marine Seamen Merchant Marine seamen who served in World War II may qualify for veterans benefits. When applying for medical care, seamen must present their DD-214 discharge certificate from the Defense Department to the VA medical facility. VA regional offices can assist in obtaining a certificate. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387.
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Allied Veterans VA is authorized to provide medical care to certain veterans of nations allied or associated with the United States during World War I or World War II. Such treatment is available at any VA medical facility if authorized and reimbursed by the foreign government. VA also is authorized to provide hospitalization, outpatient and domiciliary care to former members of the armed forces of Czechoslovakia or Poland who participated during World Wars I or II in armed conflict against an enemy of the United States, if they have been citizens of the United States for at least 10 years. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387.
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Medical Care for Dependents and Survivors The VA Civilian Health and Medical Program (CHAMPVA), shares the cost of medical care for certain dependents and survivors of veterans. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call your nearest VA health-care facility or the Health Benefits Service Center, 1-877-222-8387.
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Disability Compensation Disability compensation is a monetary benefit paid to veterans who are disabled by injury or disease incurred or aggravated during active military service. The service of the veteran must have been terminated through separation or discharge under conditions that were other than dishonorable. Disability compensation varies with the degree of disability and the number of dependents. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Prisoners of War Former prisoners of war who were incarcerated for at least 30 days are presumed to be eligible for disability compensation if they become at least 10 percent disabled from diseases associated with being a POW. These presumptive diseases are nutritional deficiencies, psychosis, anxiety states and depressive neurosis, post-traumatic and many others. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Agent Orange and Other Herbicides Nine diseases are presumed by VA to be service-related for compensation purposes for veterans exposed to Agent Orange and other herbicides used in support of military operations in the Republic of Vietnam. You can obtain assistance and the latest information about the presumed diseases from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Veterans Exposed to Radiation Veterans exposed to ionizing radiation while on active duty may be eligible for disability compensation if they have disabilities related to that exposure. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Gulf War Veterans Gulf War veterans who suffer from chronic disabilities resulting from undiagnosed illnesses may receive disability compensation. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Allowances for Dependents Veterans whose service-connected disabilities are rated at 30 percent or more are entitled to additional allowances for dependents. The additional amount is determined according to the number of dependents and the degree of disability. A disabled veteran evaluated 30 percent or more also is entitled to receive a special allowance for a spouse who is in need of the aid and attendance of another person. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Specially Adapted Homes Disabled veterans may be entitled to a grant from VA for a home specially adapted to their needs or for adaptations to a house. For a $43,000 Grant. VA may approve a grant of not more than 50 percent of the cost of building, buying or remodeling adapted homes or paying indebtedness on those homes already acquired, up to a maximum of $43,000. Veterans must be entitled to compensation for permanent and total service-connected disability. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time
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Automobile Assistance There is a onetime payment by VA of not more than $8,000 toward the purchase of an automobile or other conveyance. VA pays for adaptive equipment, and for repair, replacement, or reinstallation required because of disability, and for the safe operation of a vehicle purchased with VA assistance. Veterans and service members qualify for this benefit if they have service-connected loss or permanent loss of use of one or both hands or feet, or permanent impairment of vision of both eyes to a certain degree. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Pension Payments may be made to veterans with low incomes that are permanently and totally disabled, if:
1. they have 90 days or more of active military service
2. at least one day of which was during a period of war, but need not serve in a war
3. their discharge from active duty must have been under conditions other than dishonorable.
You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer, at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Aid and Attendance or Housebound A veteran who is a patient in a nursing home, or who is otherwise determined by VA to be in need of the regular aid and attendance of another person, or who is permanently housebound, may be entitled to higher income limitations or additional benefits. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Medal of Honor Pension VA administers pensions to holders of the Medal of Honor. In December 1998, Congress set the monthly pension at $600. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Education and Training Montgomery GI Bill The Montgomery GI Bill (Active Duty) provides a program of education benefits to individuals who enter active duty for the first time after June 30, 1985, and receive an honorable discharge. Active duty includes certain full-time National Guard duty performed after June 30, 1985. To receive the maximum benefit, the participant must serve on active duty for three continuous years. An individual also may qualify for the full benefit by initially serving two continuous years on active duty, followed by four years of Selected Reserve service, beginning within one year of release from active duty. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Education and Training Available Training at Colleges, Universities, Apprenticeships, Tutorial assistance and Flight training among others are available under the Montgomery GI Bill. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Work-Study Veterans may be paid a work-study allowance if they train at the three-quarter or full-time rate. They may elect to be paid in advance a portion of the allowance equal to 40 percent of the total. Veterans under the supervision of a VA employee may provide VA outreach services, prepare and process VA paperwork, and work at a VA medical facility or perform other VA approved activities. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Educational and Vocational Counseling Educational and vocational counseling may be available for individuals who are eligible for VA educational assistance; who are on active duty and within 180 days of discharge; or who have been discharged one year or less. VA will help individuals understand their educational and vocational needs, and plan an educational or vocational goal. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Monthly Education Payments Amounts Veterans, who served on active duty for three years or more, or two years active duty plus four years in the Selected Reserve or National Guard, will receive $650 a month in basic benefits for 36 months. Those who enlist and serve for less than three years will receive $528 a month. VA will pay an additional amount, commonly called a "kicker", if directed by the Defense Department. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Montgomery GI Bill for the Selected Reserve The Montgomery GI Bill provides education benefits to members of the reserve elements of the Army, Navy, Air Force, Marine Corps and Coast Guard, and to members of the Army National Guard and the Air National Guard. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Education and Training Available Reservists may seek an undergraduate degree, go for graduate training, or take technical courses at colleges and universities. Flight training also is allowed. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Period of Eligibility If a reservist stays in the Selected Reserve, benefits end 10 years from the date the reservist became eligible for the program. VA may extend the 10-year period if the individual could not train due to a disability caused by Selected Reserve Service. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
The full-time rate is $263 a month for 36 months.
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Vocational Rehabilitation and Employment Vocational Rehabilitation and Employment is an employment-oriented program that assists veterans with service-connected disabilities. This benefit offers them services and assistance to help them prepare for, find and keep suitable employment. For veterans whose disabilities make employment unlikely, VA helps them attain as much daily living independence as possible. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Vocational Training for Veterans Children with Spina Bifida The Vocational Rehabilitation and Employment program administers a vocational training program to enable a qualified child to prepare for and attain suitable employment. Services may include counseling and rehabilitative services, education, training and employment services leading to suitable employment. VA pays for the cost of these services. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Home Loan Guaranties VA loan guaranties are made to service members, veterans, reservists and unmarried surviving spouses for the purchase of homes, condominiums and manufactured homes and for refinancing loans. VA guarantees part of the total loan, permitting the purchaser to obtain a mortgage with a competitive interest rate, even without a down payment. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Release of Liability, Loan Assumption When a veteran sells a home financed through a VA guaranty to a purchaser who assumes the loan, the veteran may request release from liability to the federal government. The loan must be current, the purchaser has been obligated by contract to purchase the property and assume all of the veteran´s liabilities, and VA is satisfied that the purchaser is a good risk. A release of liability does not mean that a veteran´s guaranty entitlement is restored. If the new veteran buyer agrees to substitute entitlement for that of the veteran-seller, entitlement may be restored to the veteran-seller. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Repossessed Homes VA sells homes that have been acquired after foreclosure of a VA guaranteed loan. These homes are available to both veterans and non-veterans. Contact local real estate agents for available listings or visit VAīs home loan guarantee website for listings and additional information (www.homeloans.va.gov/). You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VAīs toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Life Insurance Two regular and two disabled insurance programs are currently open for new policyholders. Servicemembers´ Group Life Insurance is open to active-duty members and reservists of the uniformed services. Veterans´ Group Life Insurance is available to individuals released from active duty after Aug. 1, 1974, and to separated reservists. Service-Disabled Veterans Insurance is available for veterans with service-connected disabilities. Veterans´ Mortgage Life Insurance provides mortgage life insurance for veterans who are eligible for specially adapted housing grants. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Disability Provisions National Service Life policyholders who become totally disabled should consult VA about premium waivers. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Burial in National Cemeteries Veterans and service-members, are eligible for burial in a VA national cemetery. Spouses and minor children of eligible veterans and of service-members also may be buried in a national cemetery. Burial benefits in a VA national cemetery include the gravesite, a headstone or marker, opening and closing of the grave, and perpetual care. Many national cemeteries have columbaria or gravesites for cremated remains. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Burial in Arlington National Cemetery Arlington National Cemetery is under the jurisdiction of the Army. Eligibility for burials is more limited than at other national cemeteries. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices, or on the World Wide Web or call the Arlington National Cemetery Superintendent at 703-695-3250 in Arlington, Virginia. Information on Arlington National Cemetery burials may be found on the Internet (http://www.mdw.army.mil/fs-a02a.htm)
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Burial in Interior Department, and State Veterans Andersonville National Cemetery in Georgia, and Andrew Johnson National Cemetery in Tennessee are two active national cemeteries administered by the Department of the Interior. Eligibility for burial is similar to VA cemetery eligibility. Cemeteries for veterans also are operated by many states. For burials in these cemeteries, you can contact a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or contact the cemetery or the applicable state.
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Headstones and Markers The VA provides flat bronze, flat granite, flat marble, upright granite and upright
marble headstones and markers for the unmarked graves of
veterans anywhere in the world and of eligible dependents of
veterans buried in military post, state or national veterans cemeteries.
Niche markers also are available for identifying cremated remains in columbaria. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Presidential Memorial Certificates Presidential Memorial Certificates, bearing the President´s signature, are issued to recognize honorably discharged deceased veterans. Next of kin and other loved ones are eligible to receive certificates. The award of a certificate to one eligible recipient does not preclude certificates to other eligible recipients. The veteran may have died at any time. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Military Funeral Honors Upon request, the Department of Defense will provide military funeral honors for the burial of military members and eligible veterans. A basic military funeral honors ceremony consists of the folding and presentation of the American flag and the playing of Taps by a bugler, if available, or by electronic recording. A funeral honors detail to perform this ceremony consists of two or more uniformed members of the Armed Forces, with at least one member from the service in which the deceased veteran served. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or The Department of Defense, which is the agency responsible for providing military funeral honors, can be contacted by Funeral Directors only at 1-800-MIL-HONR to request graveside honors.
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Burial Flags VA provides an American flag to drape the casket of a deceased Veteran or service person. After the funeral service, the flag may be given to the next of kin, close friend or associate of the deceased veteran. Burial flags may be obtained at VA regional offices, national cemeteries and most local post offices. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Reimbursement of Burial Expenses VA will pay a burial allowance up to $1,500 if the veteran´s death is Service-connected. VA will pay a $300 burial and funeral expense allowance for veterans who, at time of death, were entitled to receive pension or compensation or would have been entitled to compensation but for receipt of military retirement pay. VA will pay a $150 plot allowance when a veteran is not buried in a cemetery that is under U.S. government jurisdiction. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Dependency and Indemnity Compensation (DIC) Dependency and Indemnity Compensation (DIC) payments may be available for surviving spouses who have not remarried, unmarried children under 18, helpless children, those between 18 and 23 if attending a VA-approved school, and low-income parents of deceased service members or veterans. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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DIC Payments to Surviving Spouse Surviving spouses of veterans who died after Jan. 1, 1993, receive $911 a month. For a spouse entitled to DIC based on the veteran´s death prior to Jan. 1, 1993, the amount paid is $911 or an amount based on the veteran´s pay grade. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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DIC Payments to Parents and Children The monthly payment for parents of deceased veterans depends upon their income. There are additional DIC payments for dependent children. A child may be eligible if there is no surviving spouse, and the child is unmarried and under age 18, or if the child is between the ages of 18 and 23 and attending school. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Special Allowances Surviving spouses and parents receiving DIC may be granted a special allowance to pay for aid and attendance by another person if they are patients in a nursing home or require the regular assistance of another person. Surviving spouses receiving DIC may be granted a housebound special allowance if they are permanently housebound. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Restored Entitlement Program for Survivors Survivors of veterans who died of service-connected causes incurred or aggravated prior to Aug. 13, 1981, may be eligible for special benefits. This benefit is similar to the benefits for students and surviving spouses with children between ages 16 and 18 that were eliminated from Social Security benefits. The benefits are payable in addition to any other benefits to which the family may be entitled. The amount of the benefit is based on information provided by the Social Security Administration. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Death Pension Pensions based on need are available for surviving spouses and unmarried children of deceased veterans with wartime service. Spouses must not have remarried and children must be under age 18, or under age 23 if attending a VA-approved school. The Improved Pension program provides a monthly payment to bring an eligible person´s income to a support level established by law. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Educational Loans Loans are available to spouses who qualify for educational assistance. Spouses who have passed their 10-year period of eligibility may be eligible for an educational loan. During the first two years after the end of their eligibility period, they may borrow up to $2,500 per academic year to continue a full-time course leading to a college degree or to a professional or vocational objective which requires at least six months to complete. VA may waive the six-month requirement. Loans are based on financial need. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Home Loan Guaranties A VA loan guaranty to acquire a home may be available to an unmarried spouse of a veteran or service member who died as a result of service-connected disabilities, or to a spouse of a service member who has been officially listed as missing in action or as a prisoner of war for more than 90 days. Spouses of those listed as prisoners of war or missing in action are limited to one loan. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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WOMEN VETERANS Women veterans are eligible for the same VA benefits as male veterans. Additional services and benefits for women veterans are gender-specific, and include breast and pelvic examinations and other general reproductive health-care services. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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HOMELESS VETERANS A number of VA benefits prevent at-risk veterans from becoming homeless, including disability compensation, pension and education benefits. VA conducts community-based "stand downs" to make benefits information and assistance more accessible to homeless veterans. Homeless veterans also are provided special assistance through many other VA program initiatives. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Homeless Providers Grant and Per Diem Program VA´s Homeless Providers Grant and Per Diem Program assists non-profit and local government agencies to establish housing or service centers for homeless veterans. Grants are awarded for the construction, acquisition or renovation of facilities. VA also has joined with the Department of Housing and Urban Development, the Social Security Administration, veterans service organizations, and community nonprofit groups to assist homeless veterans. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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SMALL AND DISADVANTAGED BUSINESS UTILIZATION The Office of Small and Disadvantaged Business Utilization (OSDBU) helps small businesses obtain information on acquiring contracts with VA. Like other federal offices, VA is required to place a portion of its contracts and purchases with small and disadvantaged businesses. VA contracting offices are encouraged to include veteran-owned contractors in bid solicitations and to meet government-wide goals for utilizing businesses owned by service-disabled veterans. Information on these businesses can be found under "Procurement PRO-Net" on the Small Business Administration´s World Wide Web page (http://www.sba.gov/VETS). For more information, contact a Military Order of the Purple Heart National Service Officer, or write to OSDBU (00SB), Department of Veterans Affairs, 810 Vermont Ave., N.W., Washington, DC 20420, or connect to the OSDBU web page.
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Job-Finding Assistance Some benefits for veterans and their dependents are not administered by the Department of Veterans Affairs. State Employment Service Office help veterans find jobs by providing free job counseling, testing, referral and placement services. Veterans are given priority in referral for job openings and training opportunities. Veterans can apply for these services at their State Employment Office or you can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web.
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Veterans´ Workforce Investment Program Some benefits for veterans and their dependents are not administered by the Department of Veterans Affairs. The Veterans´ Workforce Investment Program provides for a national job-training program for campaign or wartime veterans, and for veterans who are disabled, recently separated from military service or have significant barriers to employment. Job training programs may be conducted through public agencies and private nonprofit organizations. Veterans should apply at the nearest state employment service office or you can obtain assistance, and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web.
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Disabled Veterans Outreach Program The Disabled Veterans Outreach Program locates disabled veterans and helps them find jobs. Outreach staff members, many of whom are disabled veterans themselves, are located in state employment service offices and One-Stop centers. Others are located in VA regional offices and readjustment counseling centers (Vet Centers). You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time
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Re-employment Rights A person who left a civilian job to enter active duty in the Armed Forces may be entitled to return to the job after discharge or release from active duty. Re-employment rights are provided for those who
served in the active duty or reserve components of the Armed Forces. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or from the U.S. Department of Labor (http://www.dol.gov/dol/vets).
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Unemployment Compensation Weekly unemployment compensation may be paid to discharged Service-members for a limited period of time. State laws govern the amount and duration of payments. To apply, veterans should immediately contact their nearest state employment office after leaving military service and present a copy of their military discharge, form
DD-214.
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Federal Contractor Affirmative Action Federal legislation prohibits employers with federal contracts from discriminating in employment against individuals who served on active duty during a war or in a campaign or expedition for which a campaign badge has been authorized. Federal legislation also prohibits employers with federal contracts from discriminating in employment against "special disabled" veterans. Federal legislation requires these contractors to take affirmative action to employ and advance in employment campaign veterans, Vietnam-Era and special disabled veterans. Veterans who believe their rights have been violated may file a complaint with the U.S. Department of Labor or at a state employment office. Veterans can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web.
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Federal Jobs for Veterans The Veterans Readjustment Appointment (VRA) authority allows federal agencies to appoint eligible veterans to jobs without competition. Such appointments may lead to conversion to career or career-conditional employment upon satisfactory work for two years. Veterans seeking VRA appointment should apply directly to the agency where they wish to work. Veterans can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call USA Jobs by phone at 912-757-3000, (http://www.opm.gov/veterans/html/vetguide.htm) OPM´s VetGuide.
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Transition Assistance Program The Transition Assistance Program assists service-members and their spouses who are scheduled for separation from active duty. The program, a joint effort by the Department of Defense, Department of Labor, Department of Transportation and VA, provides employment and training information to service members within 180 days of their separation from the military. Three-day workshops to help veterans and their spouses make the transition from military to civilian employment are conducted at military installations. Additional counseling is available to disabled service members. For more information, contact the nearest state employment service office or the Transition Office on the nearest military base or a Military Order of the Purple Heart National Service Officer.
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Operation Transition The military services provide civilian-transition counseling at least 90 days prior to each service-member´s discharge in a program called Operation Transition. A Defense Department document (DD Form 2586) is prepared that provides military experience, training history, civilian job equivalent experience and recommended educational credit. The document is delivered to service-members 90 to 180 days before the scheduled separation. The Defense Outplacement Referral System (DORS) refers resumes to potential employers through 350 Transition offices worldwide. Resumes are provided to employers by mail, electronic mail, or facsimile. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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FHA Home Mortgage Insurance The Federal Housing Administration is responsible for the Home Mortgage Insurance Program for Veterans. These home loans can require less down payment than other FHA programs. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Naturalization Preference Aliens with honorable service in the U.S. Armed Forces during hostilities may be naturalized without having to comply with the general requirements for naturalization. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Small Business Administration SBA provides a number of services to assist veterans who own or are considering starting small businesses. Among the services provided are business training, counseling, mentoring and loan guarantees. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Social Security Monthly retirement, disability and survivor benefits under Social Security are payable to a veteran and dependents if the veteran has earned enough work credits under the program. Upon the veteranīs death, a one-time payment of $255 also may be made to the veteranīs spouse or child. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the SSAīs toll-free help line at 1-800-772-1213 and on the internet.
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Supplemental Security Income For those age 65 or older and those who are blind or otherwise disabled, Supplemental Security Income (SSI) may be provided, if they have little or no income or resources. States may supplement
the federal payments to eligible persons and may disregard additional income. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the SSA´s toll-free help line at 1-800-772-1213 and on the internet.
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Passports to Visit Overseas Cemeteries "No-fee" passports are available for family members visiting World War I and World War II graves and memorialization sites overseas. Those eligible for such passports include surviving spouses, parents, children, sisters, brothers and guardians of the deceased who are buried or commemorated in American military cemeteries on foreign soil. For additional information, write to the American Battle Monuments Commission, Courthouse Plaza II, Suite 500, 2300 Clarendon Blvd., Arlington, VA 22201, or phone 703-696-6897. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web.
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Medals Medals awarded while in active service are issued by the individual military services if requested by veterans or by the next of kin of deceased veterans. Requests for medals from the Navy, Marine Corps and Coast Guard should be sent to the U.S. Navy Liaison Office, National Personnel Records Center, Room 3475, 9700 Page Blvd., St. Louis, MO 63132-5100. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or you can be downloaded from the Internet (www.vba.va.gov/pubs/otherforms.htm). Additional information can be found on the National Personnel Records Center´s Internet pages (http://www.nara.gov/regional/mpr.html).
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Review of Discharges Each of the military services maintains a discharge review board with authority to change, correct, or modify discharges or dismissals that are not issued by a sentence of a general court martial. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web. Additional information can be found on the National Personnel Records Center´s Internet pages (http://www.nara.gov/regional/mpr.html).
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Board for Correction of Military Records You may file to have you military records corrected of errors on Department of Defense Form 293. This form may be obtained at a VA regional office. If the discharge was more than 15 years ago, a veteran must petition the appropriate service Board for Correction of Military Records. Service discharge review boards conduct hearings in Washington, D.C. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web Additional information can be found on the National Personnel Records Center´s Internet pages (http://www.nara.gov/regional/mpr.html).
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Replacing Military Records If discharge or separation papers are lost, duplicate copies may be obtained by contacting the National Personnel Records Center, Military Personnel Records, 9700 Page Blvd., St. Louis, MO 63132-5100. Specify that a duplicate separation document or discharge is needed. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web. Additional information can be found on the National Personnel Records Center´s Internet pages (http://www.nara.gov/regional/mpr.html).
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Correction of Military Records The secretary of a military department, acting through a board for correction of military records, has authority to correct any military record when necessary to correct an error or remove an injustice. A correction board may consider applications for correction of a military record, including review of discharges issued by courts martial. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web. Additional information can be found on the National Personnel Records Center´s Internet pages (http://www.nara.gov/regional/mpr.html).
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Armed Forces Retirement Homes The Armed Forces Retirement Home is an independent federal agency. For information, write to the Armed Forces Retirement Home - Washington, 3700 N. Capitol St. NW, Washington, DC 20317, or phone 1-800-422-9988; or write to Armed Forces Retirement Home - Gulfport, 1800 Beach Drive, Gulfport, MS 39507-1597, or phone 1-800-332-3527. You can obtain assistance and the latest information on this subject from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web.
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Commissary and Exchange Privileges Unlimited exchange and commissary store privileges in the United States are available to honorably discharged veterans with a service-connected disability rated at 100 percent, surviving spouses of members or retired members of the Armed Forces that have not remarried. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web.
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Death Gratuity Military services provide a death gratuity of $6,000 to a deceased Service member´s next of kin. The death gratuity is paid for death in active service or for retirees who died within 120 days of retirement as a result of service-connected injury or illness. You can obtain assistance and the latest information from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web.
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APPEALS Veterans and other claimants for VA benefits have the right to appeal decisions made by a VA regional office or medical center. Typical issues appealed are disability compensation, pension, education benefits, recovery of overpayments, medication co-payment debts and reimbursement for medical services that were not authorized. You can obtain assistance from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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U.S. Court of Appeals for Veterans Claims A Board of Veterans´ Appeals decision that does not grant a claimant the benefits desired may be appealed to the U.S. Court of Appeals for Veterans Claims, an independent court, not part of the Department of Veterans Affairs. You can obtain assistance from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web) or call the VA´s toll-free help line at 1-877-838-2778, Monday through Friday, 7:30 a.m. - 4:00 p.m., Central Standard Time.
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Iraq War Veterans Know - Your Rights Under the Soldiers And Sailors' Civil Relief Act HUD Secretary Mel Martinez, has advised lenders of mortgages insured by the Federal Housing Administration (FHA) to lower interest rates to no more than 6 percent for military personnel on active duty in accordance with the Soldiersī and Sailorsī Civil Relief Act of 1940 (SSCRA). Foreclosure sales of FHA-approved lenders during service membersī active duty are illegal under SSCRA unless permitted by a court and asked them to postpone principal payments for military members during active duty and 3 months thereafter. You can obtain assistance from a Military Order of the Purple Heart National Service Officer at VA Regional Offices or on the World Wide Web) or call the HUDīs toll-free help line at 1-800 998-9999, Monday through Friday, 7:30 a.m. - 4:00 p.m., Eastern Standard Time.
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